TXGMALL - Shipping & Delivery Policy
Welcome to TXGMALL! To ensure the best shopping experience, please read our delivery guidelines below before placing your order:
1. Auckland Regions Delivery
-
Standard Shipping: A $10.00 delivery fee applies to orders under $150.
-
Free Delivery: Enjoy FREE shipping on all orders of $150.00 and over!
-
Delivery Timeframe: Orders are typically delivered within 1-3 business days.
2. Outside Auckland (Rest of New Zealand) - Important Notice Due to varying logistics costs for fresh, frozen, and oversized grocery items, customers outside of Auckland please DO NOT check out directly on the website. (Please note: The $300 shipping fee shown at checkout is a system placeholder, not the actual rate.)
💡 How to order if you live outside Auckland:
-
Add your desired items to the shopping cart.
-
Before making any payment, please contact our customer service with your delivery address.
-
We will contact the courier company immediately to calculate the most accurate and affordable shipping quote based on your order volume.
-
Once the shipping cost is confirmed, we will assist you to complete your order and dispatch it.
3. Contact Us & Store Location
-
Phone: 021 828 030
-
Email: txgmall@gmail.com
-
Store Address: 104 Princes Street, Onehunga, Auckland 1061
